Personal data and other stuff.
Personal data I collect
I collect your name so I don’t have to call you Sir/Madam, your email address so I can communicate with you, your mobile number so I can call you to find you on the wedding day, your address so I can post your wedding photos and videos to you, I take your photographs and film you because that’s what you’ve paid me to do. All of this is necessary for me to do my job.
How I collect and keep your personal data
I suck out souls through the web cam, but that’s quite effortful so I’d rather prefer it if you used my contact form on my website, which arrives in a email inbox that is tightly passworded with something that doesn’t contain my birthday date. If you go ahead with booking me as your wedding videographer or photographer, I will store your email on my computer using 1and1.co.uk servers which is only accessible by me on computers I own, none of which contain my birthday in the password. If you enquire but don’t book me (pffft as if that’ll happen!), I will delete all your personal data from my client database after the appropriate mourning period has ended. I don’t think your email gets stored on my website anyway, but if it does my website is https:// and not one of the loser http:// type sites so I think it’s more secure than your average joe blog. Blog… website… geddit!?
Right of confirmation, access, rectification and erasure
In all seriousness, if you have questions about how your personal data is handled, you can just drop me an email and I will quickly write something up. I’m happy to show you the information I have on you, and unsurprisingly it’ll probably be exactly the things you’ve told me because sadly I am neither a spy nor a mind reader. If some of the information is wrong, you have the right to correct it, and I would definitely recommend this because neither of us want me turning up at the wrong wedding! If you’d like me to delete all your personal data, you have the right to request it, but I wouldn’t recommend asking for that before your wedding otherwise my journey to your wedding will become a saga akin to The Matrix films. I definitely need to know stuff about you to work for you. When you’re done with me you can totally dump and delete. I do tend to keep email addresses of my clients in the database for the duration that I provide your online galleries- if you’d like to fully close your account with me in a manner of speaking, just let me know and I can totally wipe you.
Use of your data
The summary of this is that I’m not a weirdo. I will 100% definitely use your email to email you about your wedding. If there’s something related to your wedding like a discount coupon for prints, I’ll possibly email you that too if I like you. If there’s something unrelated to your wedding but related to something we had a human conversation about like a really cool restaurant, I may well email you about that too. I wouldn’t give your email out to anyone else, I don’t even give it to my wife! I also won’t be sending you lots of newsletters mostly because frankly, I don’t have time fo’ that shiz. I do sometimes give out phone numbers to second shooters (my wife), not because they’re cute, but because similar to the clause above, it’s best for all involved if they are able to find you on your wedding day.
I have a questionnaire that asks you for details about your wedding day, that doesn’t go anywhere bar my computer and then onto a sheet I carry with me on your wedding day. Any and all information I request from you is entirely voluntary really.
I will, only with your consent post photos and videos to my website and other Photo/Video hosting sites. In the case of videos this will be YouTube. This is so you can share, entirely free parts of your day with friends and family. For photographs I currently use Pixieset.com This is so you and or family and friends can view photos and perhaps purchase them. I have to make money from this job you know.
Use of your face-based data
When it comes to your photographs and video, the EU hasn’t gotten too specific about what that means for working photographers/videographers bar that we need to demonstrate reasonable and legitimate use. I can tell you that I won’t sell your wedding photos or video other than mentioned above, I stipulate on Pixieset that photos are for personal and private use only. If a third party does approach me asking me to buy one of your photos, I will email you about it. Sometimes you may want to sell it. But in short it’ll never be without your consent or knowledge.
There’s a couple of things I do to run my business, like show my work on facey b, YouTube and my own website. If you have booked me you probably looked at photos of my real couples on these various unscrupulous avenues. I will assume that you are happy for me to do this, heck its probably how you first noticed me, but you can always decide to keep your wedding private. I have shot a lot of weddings that no one has seen, at the end of the day I’m not a weirdo and I respect that some people don’t want to be on the Internet. Even if you don’t specify that you want out, I will probably ask you directly at some point if you’re ok with me putting you and your guests on my website. You can veto any photos you deem too sloppy, and it is your responsibility to ask your guests’ permission, although we both know Jonny isn’t shy.
I store photos of your lovely lovely faces on password encrypted hard drives in my house that is behind a double locked door. It’s a really good quality lock that I personally chose for its level of security. I own bikes so security matters to me already. I also keep a copy of your faces with an online gallery provider that is GDPR compliant.
Another thing I do - or rather don't do - is hand over raw video footage to you or anyone else, there are many reasons for this, firstly I want to look good, why would I give you anything that doesn't look good. I spend all day running round from place to place to get the best shots I can to make you look great. Often time the camera is still running when I am physically running and so I cut this crap and all the other crap from the finished film. I spend a lot of time editing your day and won't be giving you or anyone else anything that i have not edited. Trust me I know what I'm doing and you will get great memories to cherish, it's what I do!
If I gave you the raw footage it is likely that you wouldn't have anything that you could play it on. Its professional grade video for professionals to use. The time it would take to convert everything for consumer viewing would be ridiculous and a complete PIA for me. But it's not all about me. My cameras are running for long periods during your day and they are also recording sound, now sound that is being picked up may not relate to what is being seen by the camera. Say for example Auntie Ada, who is sat just out of shot, is being bitchy about the dress Uncle Joe is wearing, also out of shot. She doesn't mention Uncle Joe's name but the camera is pointing at the bride, well you can see how that could go horribly wrong. Another reason why I don't give out raw footage. There are many more reasons but put simply I don't do it, so if you want raw footage I suggest you ask cousin Fred to film your wedding.
Likewise I only provide edited photos to couples. I look at and check every photo I take and provide you with the best. With modern cameras it is possible to take thousands of photos and you may often hear my camera clicking at 7 or 8 frames a second (it's an expensive pro camera in the hands of a pro) Why might I take a burst of loads of photos, it's not to show off, it's either to capture some action or to try and eliminate shut eyes in a group shot. I won't give you all 8 shots of the same group but will pick out the best one or two, which will be optimised for you. It would be a waste of my time to try and optimise every photo and I would have to charge you 3 or 4 times as much.
GDPR compliancy (is that a word? It sounds weird) achieved!
The new EU regulations require me to just do stuff that’s fairly within the realms of my job role, I guess all you really need to know is that I’m a nice human being who wants to be able to do my job but who won’t take the you know what.